Price List

updated December 2, 2010

Telephone Support
First 15 Minutes of support is free, per each incident. Billed in 15 Minute increments.	$35.00/hour

Drop-Off/Pick-up Services
30 minute minimum. Billed in 15 Minute increments after that.	$45.00/hour

On-Site Services
30 minute minimum. Billed in 15 Minute increments after that.	$60.00/hour

Consultations
Contact our Representatives for a lifestyle solution that meets your needs.

Computer Setups	$99.00
Setup one PC computer system including all computer components supplied by customer.	included
Organization of wires to components and wall outlets with ties.	included
Install one peripheral or external device. (device supplied by customer)	included
Configuration of new computer to access existing Internet and e-mail account.	included
Testing to ensure proper functioning.	included
Backup or transfer of old data(up to 10 GB) to other storage( e.g. CD or DVD, internal or external hard drive, NAS or another computer and Import data into an installed program or location.	Additional $50.00

Software Install	In our Facility - $19.99
	In your Facility - $39.99
Determine Computers capability for install/repair and configuration of 1 software program	included
Perform required software updates	included
Software supplied by customer or purchased from CERS	Software additional.

Hardware Install	In our Facility - $39.99
	In your Facility - $124.99
Install an internal or external PC component (e.g. graphics card, hard drive, printer or scanner, etc. )	Hardware not included
Install any included software that is required for function on one computer.	included
Configuration of PC for functional use.	included

Wireless Networking
	In your Facility - $119.99
Setup, configure and secure router; protecting your personal information and securing broadband signal from use by others.		included
Configure Internet, to include ISP(Internet service provider)		included
Enable devices to share the Internet, files, and printers		included
Repair Network and internet connectivity		included
Add an additional device		$35.00

Virus Diagnostic & Removal	In our Facility – $99.99
Up to 3 hrs of service	In your Facility - $134.99
Troubleshoot one computer.		included
Remove all viruses, spyware, malware and rootkits on your computer		included
Perform operating system updates		included
Test operating system for proper operation and function.		included
Provide an estimate of cost for any hardware repairs or upgrades needed to provide a complete solution		included
Back up of up to 8GB of your data to external hard drive, DVD disc or flash drive		$65.00

PC Cleanings	In our Facility – $9.99
Up to 1 hr of service	In your Facility - $19.99
Remove dust from inside the computer including fans and components		included
Clean the PC case exterior		included

PC Checkup	In our Facility –$39.99
Up to 1.5hrs of service	In your Facility - $69.99
Install Windows updates, Enable security functions in Internet Explorer		included
Removal of unwanted programs and freeware		included
Test operating system for proper operation and function.		included
Diagnose performance problems and recommend the best options.		included
Remove dust from inside the computer including fans and components		included
Clean the PC case exterior		included

File Transfers and Data Recovery	AS LOW AS: In our Facility –$34.99
Up to 1.5hrs of service	In your Facility - $64.99
Initial diagnostic fee to determine what data can be recovered		See above
Diagnostic fee		included
Test operating system for proper operation and function.		included
Recovery of up to 8GB of your data from your hard drive to an external hard drive, DVD disc or flash drive		included
Additional fees for drives that are severely damaged or if level 2 data recovery support is needed		included