Telephone Support
First 15 Minutes of support is free, per each incident. Billed in 15 Minute increments.	$35.00/hour

Drop-Off/Pick-up Services
30 minute minimum. Billed in 15 Minute increments after that.	$45.00/hour

On-Site Services
30 minute minimum. Billed in 15 Minute increments after that.	$60.00/hour

Consultations
Contact our Representatives for a lifestyle solution that meets your needs.

Computer Setups	$99.00
Setup one PC computer system including all computer components supplied by customer.	included
Organization of wires to components and wall outlets with ties.	included
Install one peripheral or external device. (device supplied by customer)	included
Configuration of new computer to access existing Internet and e-mail account.	included
Testing to ensure proper functioning.	included
Backup or transfer of old data(up to 10 GB) to other storage( e.g. CD or DVD, internal or external hard drive, NAS or another computer and Import data into an installed program or location.	Additional $50.00

Software Install	In our Facility - $19.99
	In your Facility - $39.99
Determine Computers capability for install/repair and configuration of 1 software program	included
Perform required software updates	included
Software supplied by customer or purchased from CERS	Software additional.

Hardware Install	In our Facility - $39.99
	In your Facility - $124.99
Install an internal or external PC component (e.g. graphics card, hard drive, printer or scanner, etc. )	Hardware not included
Install any included software that is required for function on one computer.	included
Configuration of PC for functional use.	included

Wireless Networking
	In your Facility - $119.99
Setup, configure and secure router; protecting your personal information and securing broadband signal from use by others.		included
Configure Internet, to include ISP(Internet service provider)		included
Enable devices to share the Internet, files, and printers		included
Repair Network and internet connectivity		included
Add an additional device		$35.00